Company issues update to its
While the investigation is ongoing, early indications are that in early August the unauthorized third party gained access to certain personal information relating to some guests, employees and crew for three of the corporation’s brands —
The company is working as quickly as possible to identify the guests, employees, crew and other individuals whose personal information may have been impacted. The company expects to complete this process within the next 30 to 60 days and will then send notifications to potentially affected individuals whose current contact information is available to the company. Along with those individual notices, affected individuals will be offered complimentary credit monitoring, as appropriate.
Meanwhile, the company has posted website notices and established a dedicated call center to answer questions regarding the event. When the investigation is complete, callers may confirm whether or not their information was affected.
Additional information about the event is available at www.hollandamerica.com, www.carnival.com, www.seabourn.com, or www.oceanplayersclub.com. The call center is available toll-free in the
As part of its ongoing operations, the company is continuing to review security and privacy policies and procedures and implementing changes when needed to enhance information security and privacy controls.
Roger Frizzell, Carnival Corporation, email@example.com, (305) 406-7862, Mike Flanagan, LDWW, firstname.lastname@example.org, (727) 452-4538