June 3, 2021 – Ottawa-Gatineau – Canadian Radio-television and Telecommunications Commission (CRTC)
The CRTC is inviting all interested persons to comment on whether there is a need for a three-digit number, such as the 9-8-8 three digit code in the United States, for a national mental health crisis and suicide prevention service. The CRTC is examining the advantages, challenges and costs associated with the deployment of this three-digit number.
Among other considerations, and consistent with its role, the CRTC is seeking information on the following questions:
- Should the CRTC establish a national three-digit number for mental health crisis and suicide prevention services?
- How much time would it take to implement a national three-digit number?
- Should a three-digit number be deployed across Canada at the same time or phased in?
- Should the caller’s location information be captured automatically when dialing the three-digit number?
- Should Canadians be able to send text messages directly to the three-digit number?
The CRTC is welcoming comments until September 1, 2021. Canadians can participate by:
- filling out the online form;
- writing to the Secretary General, CRTC, Ottawa, Ontario K1A ON2; or
- sending a fax to (819) 994-0218.