SACRAMENTO, Calif. – A Disaster Recovery Center (DRC), jointly operated by the California Governor’s Office of Emergency Services (Cal OES) and the Federal Emergency Management Agency (FEMA), will open in Chester on Tuesday, Sept. 14. The DRC will offer information on available resources to homeowners, renters and business owners who sustained damage to their property from the Dixie Fire.
The Chester DRC will be located at:
Almanor Recreation Center, 101 Meadowbrook Loop, Chester, CA 96020
Open 11:00 a.m. – 6:00 p.m., seven days a week
Survivors are encouraged to file insurance claims for damage to their homes, personal property, businesses and vehicles before they apply for FEMA assistance. In addition to visiting the DRC, the easiest way to apply is online at DisasterAssistance.gov. Survivors may also call the FEMA Helpline at 800-621-3362 (TTY 800-462-7585) from 4 a.m. to 10 p.m. PT, seven days a week. Multi-lingual operators are available. If you use a relay service, such as a videophone, InnoCaption or CapTel, give FEMA the number for that service.
The DRC will be accessible for individuals with disabilities and have on-site communication accessibility tools like amplified listening devices and Video Remote Interpreting. Additional accommodations can be made upon arrival. ASL interpreters and multilingual services will be available upon request.
Applicants for disaster assistance should have the following information prior to registration:
- Social Security number
- Address of the damaged primary residence
- Description of the damage
- Information about insurance coverage
- A current contact telephone number and address where they can receive mail
- Bank account and routing numbers for direct deposit of funds
All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), sexual orientation, religion, national origin, age, disability, limited English proficiency, economic status. If you believe your civil rights are being violated, you can call the Civil Rights Resource line at 833-285-7448 or 800-462-7585 (TTY/TDD).
FEMA’s mission: Helping people before, during and after disasters.