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FRANKFORT, Ky. – Kentuckians looking for help filling disaster related needs, or those who applied with FEMA and have questions about their application or appeal, still have time to visit a commonwealth-managed Multi-Agency Resource Center or FEMA Disaster Recovery Center. There is no limit to how many times survivors can visit these centers.

Multi-Agency Resource Centers are here to help

The commonwealth-managed Multi-Agency Resource Centers (MARCs) are “one stop shop” locations where public and private organizations come together to assist those affected by disasters. MARCs are collaborative operations. By bringing these agencies together, the MARC is staffed and managed by Kentuckians helping Kentuckians for the coordinated recovery of those affected by the disaster.

Beginning Monday, Nov. 7:

  • Floyd County: Christian Appalachian Project Foley Community Center – 6134 KY-80, Martin, KY 41649
    • FEMA Individual Assistance, U.S. Small Business Administration (SBA), Supplemental Nutrition Assistance Program (SNAP), Kentucky Benefits (kynect), Kentucky Department for Public Health (DPH), Mountain Comprehensive Care Center (Crisis Counseling), Department for Natural Resources
    • The center in Floyd County is open 9 a.m. to 7 p.m. Monday through Saturday.
  • Clay County: Clay County Community Center – 311 Highway 638, Manchester, KY 40962
    • SNAP, kynect, DPH, Crisis Counseling, DNR
    • The center in Clay County is open 8 a.m. to 6 p.m. Monday through Friday.
  • Pike County: Dorton Community Center –112 Dorton Hill Rd., Pikeville, KY 41501
    • SNAP, Department of Natural Resources (DNR)
    • The center in Pike County is open 8 a.m. to 6 p.m. Monday through Saturday.

FEMA Disaster Recovery Centers

These centers are designed to guide survivors through the recovery process. FEMA representatives can help survivors check the status of their applications, understand their determination letters and help upload documents needed for an appeal.

In addition, survivors can pick up handouts on rebuilding safer and stronger homes and the option of property buyouts. The SBA is also at the recovery centers to answer questions about low-interest disaster loans.

All Disaster Recovery Centers are open 8 a.m. to 6 p.m. Monday through Saturday. Other commonwealth and federal resources may also be available at certain locations. See the list below for services available at each center:

Beginning Monday, Nov. 7:

  • Breathitt County: Breathitt County Library – 1024 College Ave, Jackson, KY 41339
    • FEMA Individual Assistance, SBA, SNAP
  • Knott County: Knott County Sportsplex – 450 Kenny Champion Loop #8765, Leburn, KY 41831
    • FEMA Individual Assistance, SBA, U.S. Department of Agriculture (USDA)
    • Closed Tuesday, Nov. 8 for election day, will resume operations at 8 a.m. Nov. 9.
  • Letcher County: Letcher County Recreation Center – 1505 Jenkins Rd., Whitesburg, KY 41858
    • FEMA Individual Assistance, SBA, USDA
  • Perry County: Hazard Community College –1 Community College Dr., Hazard, KY 41701
    • FEMA Individual Assistance, SBA, SNAP
      1. Day Holiday

In observance of Veteran’s Day Friday, Nov. 11, all state and federal centers serving Eastern Kentucky will be closed, but help is still available by calling 800-621-3362, going online to disasterassistance.gov or using the FEMA mobile app. If using a relay service, such as video relay (VRS), captioned telephone or other service, give FEMA the number for that service.

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