{"id":6448,"date":"2026-10-30T10:04:52","date_gmt":"2026-10-30T15:04:52","guid":{"rendered":"https:\/\/directsourcenews.org\/index.php\/2026\/10\/30\/how-st-louis-small-businesses-should-handle-a-bad-google-review\/"},"modified":"2026-10-30T10:04:55","modified_gmt":"2026-10-30T15:04:55","slug":"how-st-louis-small-businesses-should-handle-a-bad-google-review","status":"publish","type":"post","link":"https:\/\/directsourcenews.org\/index.php\/2026\/10\/30\/how-st-louis-small-businesses-should-handle-a-bad-google-review\/","title":{"rendered":"How St. Louis Small Businesses Should Handle a Bad Google Review"},"content":{"rendered":"

(STL.News) A plumber in Kirkwood. A nail salon on South Grand. A family-run bakery in Florissant. Every one of them has had the same sinking feeling: you open your phone, and there\u2019s a new one-star review sitting at the top of your Google listing. It stings, especially when you know how hard your team works. But a bad review doesn\u2019t have to do lasting damage. How you handle it usually matters more than the review itself. Here\u2019s a practical way to deal with one, from the first ten minutes to the weeks after. Don\u2019t Reply While You\u2019re Angry The<\/p>\n

Source:<\/strong> Read Original Article<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

(STL.News) A plumber in Kirkwood. A nail salon on South Grand. A family-run bakery in Florissant. Every one of them has had the same sinking feeling: you open your phone, and there\u2019s a new one-star review sitting at the top… <\/p>\n","protected":false},"author":1,"featured_media":6449,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-6448","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general"],"_links":{"self":[{"href":"https:\/\/directsourcenews.org\/index.php\/wp-json\/wp\/v2\/posts\/6448","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/directsourcenews.org\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/directsourcenews.org\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/directsourcenews.org\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/directsourcenews.org\/index.php\/wp-json\/wp\/v2\/comments?post=6448"}],"version-history":[{"count":1,"href":"https:\/\/directsourcenews.org\/index.php\/wp-json\/wp\/v2\/posts\/6448\/revisions"}],"predecessor-version":[{"id":6450,"href":"https:\/\/directsourcenews.org\/index.php\/wp-json\/wp\/v2\/posts\/6448\/revisions\/6450"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/directsourcenews.org\/index.php\/wp-json\/wp\/v2\/media\/6449"}],"wp:attachment":[{"href":"https:\/\/directsourcenews.org\/index.php\/wp-json\/wp\/v2\/media?parent=6448"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/directsourcenews.org\/index.php\/wp-json\/wp\/v2\/categories?post=6448"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/directsourcenews.org\/index.php\/wp-json\/wp\/v2\/tags?post=6448"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}